Stairlift Reviews

Once you have purchased a new stair lift, the authorized dealer or the manufacturing company (especially if it is a major manufacturer) will offer a one-year service guarantee or warranty for the mobility device.  Such a guarantee includes an inspection of the parts, particularly those involved in the lift mechanism, every six months.  The whole stair lift is then serviced, an overall scrutiny, correction, and restoration, after one year.  This means that the guarantee entitles the owner two inspections and one service.  Aside from this, many companies have set up an “emergency call-out facility”, which is open for twenty-four hours and seven days a week..  This provides unscheduled service and repair to owners of stair lifts.

When the guarantee expires, you may be asked by the authorized company or the manufacturer whether you wanted to continue the guarantee or not for another year.  If you do choose to continue with the guarantee, you will have to pay a certain amount for it.  Check exactly how much you are supposed to pay and determine if your budget can still afford it. 

If you do not choose to continue the guarantee, you may run the risk of spending too much on repairs and services.  Of course, if the manufacturer of the stair lift has a reputation for quality, this risk could be negligible.  But one drawback in not having a warranty from the original manufacturer is that some of these manufacturers do not sell or supply the parts of a stair lift to other repair engineers.  These parts are exclusively available from their own outlets.

Besides, the lift mechanism involved in the stair lift is subject to friction.  Friction means that, eventually, the parts will deteriorate due to heavy wear and tear.  Thus, maintenance is needed, along with inspections every six months.  Every half-year, a knowledgeable and licensed engineer should analyze the condition and test the functions of the stair lift.  This means that you do need a guarantee after all.

The service and maintenance of a stair lift must be carried out only by a fully trained lift engineer.  Not all engineers are familiar with the way the lift mechanism works and you may just put the user of the lift in jeopardy if you had the stair lift fixed by someone who is not experienced and qualified.  Related to this, check the people who provide repair and maintenance service in the company’s twenty-four-hour emergency call-out facility.  They should be engineers and not mere technicians.  You do not want to put the life of your loved one on incapable hands.

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